Oak Hill Manor
Connection health and data sync issue tracking
Sync IssuePointClickCareSync failed
Sync issue detected
Resident sync is currently stale. Review progress can still be viewed, but new resident updates may not be reflected until the connection is restored.
Connection Status
Sync Issue
Last successful sync yesterday, 6:10 pm
Residents Synced
218
Most recent successful sync
Failed Sync Attempts
3
In the last 24 hours
Reviews Pending
19
May be affected by stale data
Issue Severity
High
Operational attention required
Next Action
Review PCC Connection
Validate credentials and API access
Connection Health
- Current Status
- Sync failed
- Last Successful Sync
- Yesterday, 6:10 PM
- Last Failed Sync
- Today, 7:15 AM
- Error Type
- Authentication / API access
- Affected Data
- Resident census, review queue
Recommended Next Steps
- Validate PCC credentials
- Confirm facility authorization remains active
- Retry data sync
- Notify implementation/integration owner
- Confirm successful sync after fix
Sync Attempt History
| Time | Status | Detail |
|---|---|---|
| Today, 7:15 AM | Failed | API authentication error |
| Today, 3:15 AM | Failed | API authentication error |
| Yesterday, 11:15 PM | Failed | API authentication error |
| Yesterday, 6:10 PM | Successful | Full resident sync completed |
Demo prototype using sample data. No PHI displayed.